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At Maleologie, we strive to provide our customers with high-quality products. However, we understand that there may be instances of production-related issues. Please read our return/refund policy carefully:
1. **No Refund/Return Policy:**
We do not offer refunds or returns for change of mind or personal preferences.
2. **Production-Related Issues:**
In the rare event that you encounter a production-related issue with your purchase, we will handle these situations on a case-by-case basis. Please contact our customer support team at maleologie@gmail.com within 3 days of receiving your order to report the issue.
Our team will assess the problem and determine an appropriate solution, which may include replacement, or other measures, depending on the nature of the issue.
Thank you for choosing Malelogie. We value your satisfaction and will work diligently to address any production-related concerns promptly and fairly.